1. We will provide the after- service support for all the customers
2. If the customer needs, we will assign the engineers to provide technical support on site.
3. Implement the first responsibility system with warm reception, and must answer all questions.
4. Provide technical consultation on material selection and use, and follow up on site as required.
5. The delivery accuracy of the goods is 100%, and the goods code, invoice and warranty are processed according to the requirements of the customers and timely delivered to the customers.
6. Follow up user's product usage, provide technical support and training in time.
FAQ
Q:What is your main products?
A:Truck-mounted concrete pump, Concrete pump truck,Concrete line pump, Concrete mixer truck, Concrete pump spare parts, Crane and Lubricate oil.
Q:How is the quality of your products?
A: We have more than 10 years of repairing experience on concrete machines. According to the national and international standards, all of our machines are inspected and maintained carefully and strictly by our skillful workers , we will test each equipment until it works excellently before delivery. We guarantee that every machine we delivery to our customers are in good performance and high quality.
Q:How is the price?
A: We are specialized in refurbishing concrete machines ,and have lots of customers allover the world with our best price, we can give you a lower price because of our primary source.
Q:Will you provide after-sale service?
A: Yes. The warranty of our new machines is 12 months, and used ones are1 month, other than that we have a professional after-sale service team to solve your problems thoroughly and promptly.
Q:How about your service of the concrete pump spare parts?
A: We are dedicated to provide our clients concrete pump spare parts with the highest quality,exact fitness and fast deliveries and services. Customers are guaranteed that once they submit the spare parts request or products name list to us , the requirement will be handled quickly and appropriately.
